Privacy Policy

Your rights and our responsibilities

Introduction to privacy

This policy explains how Normeteloaval collects, uses, and protects your personal data.

Your privacy is important to us. We take reasonable steps to safeguard your information.

Data collection

We collect information you provide directly, as well as data collected automatically for security and analytics.

Directly provided data

  • Name and contact details
  • Questions or messages sent to us
  • Service preferences
  • Feedback and survey responses
  • Billing or payment information

Automatically collected data

  • Device type and browser version
  • IP address and general location
  • Time and date of access
  • Pages viewed and interactions
  • Referring website or source

Data usage

Collected data is used to provide services, improve site functionality, and respond to your inquiries.

  • Responding to requests
  • Providing services
  • Improving site experience
  • Compliance with law
  • Fraud prevention
  • Analytics and statistics
  • Communication and updates

Our promise: We are committed to protecting your privacy and complying with applicable laws in India.

Data sharing

We share your data only with service providers who assist us in operating our site or fulfilling legal obligations.

Service providers

We work with trusted service providers who are contractually bound to process your data securely and only as instructed.

Legal obligations

We may process data to comply with Indian laws or respond to legal requests.

Anonymous statistics

We collect aggregated statistics to understand site usage without identifying individuals.

Your data rights

You have the right to access, correct, delete, or restrict the use of your personal data. You may also object or request portability.

  • You may access your personal data upon request and verify the information we hold.
  • Request correction of inaccurate data.
  • You may request deletion of your data at any time.
  • Request your data in a portable format.
  • You can object to processing of your data.
  • Request processing restriction of your personal data.

Contact us to access, correct, or delete your data, or to exercise any other rights described here.

Data security

We employ technical and organizational measures to protect your data from unauthorized access, alteration, or loss.

Technical measures

  • Encryption of sensitive data
  • Secure servers and firewalls
  • Regular security assessments
  • Access controls and monitoring

Organizational measures

  • Staff training on privacy
  • Limited access to personal data
  • Internal audits and controls
  • Review of third-party partners

Data retention

Personal data is retained only as long as necessary for the purposes outlined here.

  • Account details and login credentials are stored securely for service access.
  • Session topics and review notes
  • Communication preferences and correspondence
  • Payment and billing details when applicable
  • Preferences for receiving updates

You can request deletion at any time.

International data transfers

Data may be processed outside India with safeguards in place. We ensure protection through contracts and assessments.

  • Standard contractual clauses
  • Data protection impact assessments
  • Monitoring compliance
  • Safeguards for international transfers

Cookies and tracking

Cookies help us enhance user experience and analyze site traffic. You control your preferences at any time.

Types of cookies used

  • Essential for site security and function
  • Monitor site performance
  • Enable customization options
  • Remember preferences and settings

See our cookie policy for browser-specific management instructions.

Policy changes

We may update this policy as laws or services change. You’ll be notified of significant updates.

  • Policy changes and updates
  • Security or privacy incident alerts
  • Service announcements
  • Session reminders

Check this page for the latest version.

Cookie notice

We use cookies to enhance your experience, analyze site usage, and assist in our marketing efforts. You control your cookie preferences at any time.
View our policy